Welcome to Style Raft’s FAQ! We’re here to help you navigate your fashion journey with our bodycon dresses, crop tops, and wardrobe essentials. Below you’ll find answers to our most commonly asked questions about shopping, shipping, and everything in between.

About Style Raft

Who is Style Raft designed for?
Style Raft caters to fashion-forward Millennials and Gen Z customers who love contemporary styles like bodycon dresses, midi dresses, and crop tops at affordable prices. Our collection is perfect for those building a versatile capsule wardrobe with trend-focused pieces.
What makes Style Raft different?
We combine runway-inspired fashion with effortless delivery. Our streamlined process gets your contour tops and long-sleeved shirts to you quickly and affordably, backed by premium carriers and regular 30% discounts.

Products & Sizing

What types of clothing does Style Raft offer?
Our current collections feature:
  • Figure-hugging Bodycon Dresses
  • Trendy Crop Tops
  • Versatile Long Sleeved Tops
  • Elegant Midi Dresses
  • Classic Shirts
  • Essential T-Shirts
How do I know what size to order?
Each product page includes detailed size charts with measurements. For bodycon dresses and fitted items, we recommend checking your measurements against our chart for the perfect fit. When in doubt between sizes, consider sizing up for a more comfortable fit.
Are your products true to the website images?
Absolutely! Our customers consistently praise how our pieces “arrive looking even better than online.” We use high-quality photography and accurate color representation. All garments are carefully inspected before shipping.

Ordering & Payment

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely through our encrypted checkout system.
Is my payment information secure?
Your security is our priority. We use industry-standard SSL encryption for all transactions and never store your full payment details on our servers.
How can I get the 30% discount mentioned?
We regularly offer 30% discounts across our collections – these are automatically applied at checkout when active. For the best deals, check our “Today’s Deals” section or subscribe to our newsletter for exclusive offers.

Shipping & Delivery

Where does Style Raft ship?
We ship globally to most countries! Currently, we’re unable to ship to some Asian countries and remote regions. During checkout, you’ll see if we deliver to your location.
What are my shipping options?
We offer two convenient options:
  • Standard Shipping (£12.95): Via DHL or FedEx, arrives 10-15 business days after dispatch (processing takes 1-2 business days)
  • Free Shipping (Orders £50+): Via EMS, arrives 15-25 business days after dispatch (processing takes 1-2 business days)

🔥 Hot Tip: Pair free shipping with our regular discounts for maximum savings!

How long will my order take to arrive?
After your order processes in 1-2 business days:
  • Standard Shipping: 10-15 business days
  • Free Shipping: 15-25 business days
You’ll receive tracking information once your stylish pieces are on their way!
Can I track my order?
Yes! Once your bodycon dress or crop top ships, we’ll email you tracking information. You can follow your package’s journey right to your doorstep.

Returns & Exchanges

What’s your return policy?
We get it – sometimes runway-inspired looks need a second opinion! You have 15 days from receipt to return any unworn items with original tags attached for a refund.
How do I initiate a return?
Email our customer care team at [email protected] with your order number and which items you’d like to return. We’ll guide you through the simple process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a tracked service for your protection.
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Customer Service

How do I contact customer service?
Our friendly team is here to help! Email us at [email protected] for any questions about your midi dresses, shirts, or order status. We typically respond within 24 hours.
What’s your company address?
Style Raft Sales
36 Monmouth St
Bath, GB BA6O 1EP
United Kingdom

Ready to refresh your wardrobe? With our combination of trend-forward styles and hassle-free delivery, upgrading your look has never been easier. Shop now and remember – the faster you order, the sooner you’ll be turning heads in your new Style Raft pieces!